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Privacy Policy

Last Updated: December 2024

Introduction

EventPady ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform and services.

By using EventPady, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and Contact Information: Full name, email address, phone number
  • Event Information: Event preferences, registration details, attendance history
  • Payment Information: Payment method details (processed securely through third-party providers)
  • Profile Information: Profile pictures, biographical information, preferences
  • Communication Data: Messages, feedback, and correspondence with our support team

Technical Information

We automatically collect certain technical information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on platform
  • Cookies and Tracking: Session cookies, analytics cookies, preference cookies
  • Log Data: Server logs, error reports, performance metrics

Event-Specific Data

For event organizers and attendees:

  • Event Details: Event descriptions, schedules, locations, capacity
  • Registration Data: Attendee lists, ticket purchases, check-in information
  • Engagement Data: Poll responses, survey answers, interaction metrics
  • Badge Information: QR codes, access credentials, attendance tracking

How We Use Your Information

Service Provision

  • Process event registrations and ticket purchases
  • Manage event check-ins and attendance tracking
  • Provide customer support and technical assistance
  • Send event-related notifications and updates
  • Generate event analytics and reports

Platform Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Conduct research and analytics
  • Ensure platform security and performance

Communication

  • Send important service updates and announcements
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Share event-related information and reminders

Legal Compliance

  • Comply with applicable laws and regulations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Respond to legal requests and court orders

Information Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing and financial transactions
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support and communication services
  • Security and fraud prevention

Event Organizers

When you register for an event, we may share your information with the event organizer, including:

  • Name and contact information
  • Registration details and preferences
  • Attendance and engagement data
  • Survey responses and feedback

Legal Requirements

We may disclose your information when required by law, including:

  • Court orders and legal proceedings
  • Government investigations
  • Regulatory compliance requirements
  • Protection of rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection

Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our platform and services

Your Rights and Choices

Access and Control

You have the right to:

  • Access your personal information
  • Update or correct inaccurate data
  • Request deletion of your information
  • Export your data in a portable format
  • Opt-out of marketing communications

Cookie Preferences

You can manage cookie preferences through your browser settings:

  • Block or delete cookies
  • Set preferences for different types of cookies
  • Clear browsing data and cookies

Communication Preferences

You can control how we communicate with you:

  • Unsubscribe from marketing emails
  • Update notification preferences
  • Choose communication channels

International Data Transfers

EventPady may transfer your information to countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses, adequacy decisions, and other appropriate safeguards.

Children's Privacy

EventPady is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Our platform may integrate with third-party services, including:

  • Payment processors
  • Analytics providers
  • Social media platforms
  • Communication services

These services have their own privacy policies, and we encourage you to review them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications
  • Displaying prominent notices on our platform

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@eventpady.com

Address: [Your Business Address]

Phone: [Your Phone Number]

Data Protection Officer

For privacy-related inquiries, you can also contact our Data Protection Officer at dpo@eventpady.com.

Complaints

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making

This Privacy Policy is effective as of the date listed above and applies to all users of EventPady services.